Frequently Asked Questions
What is the Fountain7s?
The Fountain7s is a stylish and efficient countertop drinking water filter system from Stiebel Eltron, available in a range of finishes, including Copper-Gold. It provides high-quality filtered water directly from your kitchen tap, ensuring that every drop is clean, safe, and refreshing.
How does the Fountain7s filter water?
The Fountain7s uses a high-performance filtration system to remove unwanted substances from your drinking water, including chlorine, heavy metals, and other contaminants. This multi-stage filtration process ensures that your water tastes better and is free from harmful substances.
Is it suitable for all kitchen designs?
Yes, the Fountain7s is designed to complement a wide range of kitchen styles. With its sleek design and finish options like Copper-Gold, it can add a touch of elegance to any kitchen setup.
How do I install the Fountain7s?
The Fountain7s is engineered for easy, do-it-yourself installation. The unit comes with everything you need to connect it directly to your existing kitchen faucet, requiring no special tools or professional help. The installation process is straightforward, with clear instructions provided to guide you through each step. Typically, you can have your Fountain7s up and running in less than 15 minutes. If you encounter any difficulties, Stiebel Eltron’s customer support team is readily available to assist.
How often do I need to replace the filter cartridge?
The filter cartridge in the Fountain7s is designed for long-lasting performance, typically requiring replacement every 6 months. However, this interval can vary depending on your household’s water usage and the quality of your local water supply. To ensure optimal performance and water quality, the Fountain7s includes an easy-to-read indicator that alerts you when it’s time to change the filter. Replacing the cartridge is a quick and hassle-free process that can be completed in minutes, ensuring your water remains fresh and pure.
Can the Fountain7s remove all contaminants from my water?
The Fountain7s is highly effective at removing a broad spectrum of contaminants commonly found in tap water. These include chlorine, lead, mercury, and other heavy metals, as well as particulates like sediment and rust. The system is also capable of reducing unpleasant tastes and odors, making your water more enjoyable to drink. While the Fountain7s is not specifically designed to remove fluoride or certain other chemical compounds, it significantly improves the overall quality and safety of your water. For households with specific water treatment needs, additional filtration solutions may be required.
Will the Fountain7s affect my water pressure?
The Fountain7s is engineered to maintain consistent water pressure, even as it filters out contaminants. You should experience minimal to no reduction in water flow, allowing you to enjoy the benefits of filtered water without any inconvenience. The system’s design ensures that it can keep up with the demands of daily household use, whether you’re filling a glass, a pot for cooking, or a large container.
What warranty does the Fountain7s come with, and what does it cover?
The Fountain7s comes with a comprehensive 2-year manufacturer’s warranty. This warranty covers any defects in materials or workmanship, providing you with peace of mind and confidence in your purchase. Should you experience any issues with your Fountain7s, our customer support team is ready to assist with troubleshooting, repairs, or replacements as necessary. For full warranty details and terms, please refer to the user manual or contact our support team.
Can I track my order?
Absolutely. Once your order has been processed and shipped, you will receive an email confirmation containing a tracking number and a link to the carrier’s website. You can use this information to track your shipment in real-time, from our warehouse to your doorstep. If you have any issues with tracking, our customer support team is available to assist.