At Fountain7s, we are committed to providing you with the highest standard of water filtration. We stand confidently behind the quality and effectiveness of our Fountain7s water filter system, which is why we proudly offer a comprehensive 90-day 100% Money-Back Guarantee.

We’re confident that you’ll experience the transformative benefits of cleaner, better-tasting water with the Fountain7s. However, in the unlikely event that you don’t notice the expected improvements, we’ve got you covered. Simply return the product, and we’ll refund every penny. Enjoy pure, filtered water without any risk.

Please take a moment to familiarize yourself with our terms and conditions outlined below.

How to Activate Our Money-Back Guarantee:

Activation: Initiate the Money-Back Guarantee process by emailing your purchase details to support@myfountain.co.za within 30 days of purchase.

Trial Period: Use the Fountain7s consistently for at least 60 days from delivery, but no longer than 90 days.

Documentation: Conduct a minimum of 6 filtration tests, taking a photo of the water quality or clarity before each use.

Assessment: If you don’t see a noticeable improvement in water quality or taste, email the 6 photos to support@myfountain.co.za along with your order number for evaluation.

Submission Deadline: All refund requests must be submitted within 90 days of receiving your product.

Photo Requirements: Ensure all photos include valid time and date stamps.

Approval Criteria: Refunds will only be approved if all conditions are met. Incomplete or unclear claims will be ineligible.

Refund Processing: Once approved and the product is returned to our warehouse, we will refund the purchase price.

Consistent Use: Remember, the key to effective filtration is regular use as instructed.

Additional Points:

• The User Guide must be thoroughly read and followed for a valid claim.
• We reserve the right to decline a refund if the provided evidence does not meet our standards.
• Return shipping costs are the responsibility of the claimant and are non-refundable.
• We recommend returning the product via traceable mail for security.
• Allow up to 2 business days for processing returns upon arrival at our warehouse.

Share Your Success: Got outstanding results? We’d love to see them! Share your experience and water quality pictures with us at support@myfountain.co.za, including your order number, and we’ll thank you with a special gift. Your satisfaction is our top priority!